Shipping policy

1. Order Processing

All orders are processed within 1 to 5 business days after payment is confirmed.

We do not ship on weekends or holidays.

2. Shipping Times

Delivery times may vary depending on the customer's location:

Domestic shipping: 10 to 25 business days

International shipping: 25 to 35 business days

Note: These times are estimates and may vary due to external causes (postal service, customs, high demand, etc.).

3. Shipping Costs

Shipping cost is calculated automatically at checkout.

In some cases, we offer free shipping on orders over a certain amount (if applicable, specify it in your store).

4. Order Tracking

Once your order has shipped, you'll receive an email with the tracking number so you can track your package in real time.

5. Delays

We are not responsible for delays caused by:

Carrier logistics issues

Customs

Incorrect addresses provided by the customer

6. Incorrect Shipping Address

It is the customer's responsibility to provide a correct address.

If the order is returned due to an incorrect address, the customer will be responsible for the reshipping cost.

7. Damaged or Lost Products

If your order arrives damaged or doesn't arrive:

Include photos as evidence (if applicable)

We will evaluate the case and offer a solution (replacement or refund).

8. Contact

If you have questions about your shipment, you can write to us at:

📧 sebastianbaez072@gmail.com

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